WORDPRESS · Documented customer cases

WordPress recovery: practice in NRW

A practice in NRW had its WordPress website restored. The case records the cause, status and documented intervention times.

June 19, 2026 · Published original case

Initial situation and request

Wartungshelden Repair requested: 18.6.2026 18:43

Fortunately, the customer already had a Wartungshelden maintenance contract, allowing us to restore the website at short notice.

Findings and causes

Causes:
Plugins had changed owners and were subsequently installed as updates through the WordPress repository with undetected malicious code.

Outcome and completion

Repair status: Online

Wartungshelden Repair completed: 19.6.2026 20:42

Published original case: wartungshelden.de
Content checked on 11.11.2026

WORDPRESS · Repair / Emergency

Request support

Services and inspection intervals depend on the selected package. Repairs and additional work are agreed separately. No protection can exclude every attack; restorability and duration depend on the specific incident and available backups.

Request support repair@wartungshelden.de 0209 98898746

The form is displayed in your selected language. The German originals of the linked documents govern the contract. Translated confirmations are provided to help you understand them.

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